Refund Policy
Kaizen Web-Productions and its affiliates (collectively, "we", "our", "us", "KWP" or "Kaizen") are committed to full customer satisfaction and we provide a transparent and clear refund policy.
30-Days, No Questions Asked, Full Money Back Guarantee
All our products comes with a '30 Days, No Questions Asked, Full Money Back' guarantee. We want you to be fully satisfied and happy with every product you purchase from KWP.
If you are not satisfied with our product for any reason, you can contact us and request a refund via our contact page
We will also greatly appreciate if you can provide us any feedback about our product that you have tried, and your experience with it, because this will help us improve our products and services going ahead in future. This, however, is completely optional and does not affect the refund in any possible way.
In case of a refund, you will be obliged to delete the purchased software and any portions/parts of it, as well as to cease using it.
Refund procedure
The refunds are being processed as a refund transaction on the purchase. If that is not possible in specific cases, please contact us and provide an alternative method for a refund.
Refund Timeframe
Once a refund request is accepted, we will do our best to process it as soon as possible. But in some extreme cases, it may take up to 15-20 days for refunded amount to reflect back into your credit/debit card or bank/paypal account.